A single, central database for the City Strategy Team

• Comprehensive XML import capabilities to ensure that where provider systems work, they can be maintained with the required information submitted seamlessly and in real-time over the web 

• Just enough recording portal to allow providers to input data directly into the centre 

• Client Details Section showing client groupings, pathways stage, activity, outcomes, referrals and submissions

• Comprehensive payments module showing payments stages, progressions, payment values and any retractions

• Limitless reporting capabilities with either the use of SQL Server Reporting Services (SSRS) or Crystal Reports. Users can be trained to interrogate the database with either of these tools to gain a true insight into the work that is being delivered across the region, and to shape future service provision

The choice of two best of breed Case Level Systems:

• Advanced Client Section that enables all the detailed contact information on the client for example; personal details, demographic information, health and additional support needs, to be recorded in one place but then brought together in a customised client dashboard.

• User defined Assessment Module with the capability to handle multiple assessment frameworks.

• Powerful and flexible 'history' recording mechanism to plan and record all types of contact and events, and to effectively track clients' journeys. 

• Projects and Sessions module to help practitioners to plan and record thematic delivery programmes.

• Active Services and Referrals module enabling users to create a directory of local services/providers which can then be automatically matched to a clients needs after the assessment.

• Vacancy management and Vacancy matching tools allowing users to record places available for training, work experience or employment against the organisation looking for a suitable candidate.

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• Compliant with all Government funded contracts including LSC, DWP, DCELLS, ESF, Scottish Enterprise as well as commercial with exact online replicas of SE, JCP, DCELLS, LSC and ESF forms provided to ease the data entry process

• All LSC rules written directly into application – as the user keys information into the system any LSC errors are highlighted and can be rectified before saving

• Review Management - this facility allows users to track the progress of the learner via review management

• Contract Management - Custom contracts and forms can be built and stored easily into the system

• LSC Batch data export - The system contains a powerful batch data export facility, allowing users to easily select contracts, periods and at the click of a button generate an up-load to the LSC

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